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Terms and Conditions

Terms & Conditions

These Terms & Conditions apply to all transactions on this site and any order you place with Seaside Paws over the phone, social media or verbally. Please read them carefully. They do not affect your statutory rights. We may change these terms and conditions at any time and you will be asked to agree to the terms and conditions each time you place an order.

Our Contract

You will have an opportunity to check and correct any input errors in your order up until the moment you submit your order by clicking the “Proceed to check out” button. After submitting an order to us we will give you an Order Reference Number and details of the products you have ordered.
Our contract is only binding when we have received payment. We will not deliver your products until payment has been received.

Prices and Payment

All prices and charges on this site are shown in UK pounds sterling. They include any VAT payable, but exclude delivery charges (for details see ‘Delivery’ below). The total cost of your order is the price of the products you order plus the applicable delivery charge. All costs and discounts will be set out clearly before you submit your order.
Prices, offers and products are subject to availability and may change before we accept your order. If something becomes unavailable we may offer you an alternative item. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.
The order cut off time for Thursday delivery is 12.00pm Wednesday.

Delivery

We deliver on Thursdays to our local areas of Bexhill (TN39, TN40), St Leonards (TN37, TN38), Hastings (TN34, TN35) and Farlight (TN35). I’m sorry we do not deliver outside of our local area.
Enjoy free shipping on orders over £45. A delivery charge of £5 will be shown at the checkout for orders below £45. There is a minimum order of £25.
We will text you an approximate delivery time and once again when we are outside your property. Please be available to receive your delivery – it will be left on your doorstep or safe area in line with current government guidelines.

Click and Collect

We offer a free “Click and collect” service.  Order and pay by our contactless options: online, bank transfer, payment link to mobile, or invoice to email.  Goods will be processed ready for collection 2 working days after payment is received.  To maintain social distancing, you will be assigned a day and time slot to collect your order from our shop on 57 Kings Road, St Leonard’s on Sea TN37 6DY.

Returns

We are happy to refund the cost of unwanted goods. Please contact us first to send them back in their original, unopened state, within 7 working days of them being delivered to you.